I can certainly take a look at it and see if I can determine what is wrong.

You will need to pay $40 in advance and provide me with the appropriate login credentials to your web site so I can see what is going on. If it is a relatively simple fix there will be no extra charge. On the other hand if it is a highly involved problem, I will put together an estimate of what is involved to get your web site back online and running the way it should be. The cost where this is concerned is based upon the complexity of the site and the type of programming/coding that went into it beforehand.